Companies that know how they work grow.
FlowLink talks to the people in your company, writes down how work really gets done and supports you, one step at a time, in the decisions that help it grow.
Where the time to grow goes
Every answer exists inside the company. It just isn't written down anywhere.
How often, in the last month, did you lack the information you needed to make a decision?
use business intelligence tools. Eurostat, ICT usage in enterprises, 2025 · 10–49 vs 250+ employees
How often did a problem get sorted out before the information reached the person who needed to know?
Nobody measures it.A delay made up by hand, an exception agreed over the phone: the information gets lost along the way.
When someone leaves, how much of the company leaves with them?
of manufacturers say they are worried about losing skills when people leave. The Manufacturing Institute and Alfred P. Sloan Foundation · United States
Growing isn't doing more. It's building the way the company makes decisions, without needing you every time.
Map your company once. Then FlowLink stays with you.
When there's a decision to make, it brings you the information you need, with its source.
Not another ERP: no forms to fill in, no processes to overturn.
One week of interviews. Then you decide where to start.
Half a morning together
With you and your management team we look at goals, people and the best area to start with. We put in writing what will be collected and what won't.
We talk to your people
A conversational assistant interviews each person in their own words. Unwritten rules come out of concrete examples, not questionnaires.
The map, and the first choice
You receive the map of how your company works. We review it together and you choose the first improvement to pursue.
What we ask of you
What you end up with
The map of how your company works. It stays yours, even if you don't continue.
One minute inside FlowLink
From the daily list to the cause of a problem, all the way to the decision log.
Mockup with data from a simulated company. Not a customer.
Four ways of knowing your company
The ERP records. The consultant advises. A generic assistant doesn't know you. FlowLink learns and stays.
For those who run the company, and those who work in it
Designed for manufacturing companies with 20 to 250 employees in Ticino and Lombardy.
Decision-makers
Owner or managementKnowing how the company works so you can delegate, take on more work and stop depending on a few people.
The contact person
Often in administrationFewer repeated questions, fewer mistakes at handovers.
The people mapped
The people doing the workKnowing who to ask and how things are done. Access is included, with no extra licences.
“Is this a way of checking up on our work?”
No. And we put it in writing before we start.
The scope, before the first interview
What is collected, what isn't, and for what purpose: agreed and signed before we start, not afterwards.
We describe the work, not the people doing it
No performance appraisal, no comparison between people. Dependency is recorded on the know-how, not on the person.
The map is yours
It stays with you even without a subscription. We only reuse knowledge about processes, anonymised and aggregated, and only with your written consent.
[After legal review] Data processed in line with the Swiss FADP and the GDPR.
The first map is free. By invitation.
The interviews, the map of how work really gets done and the review with management.
In return we ask for
A contact person, about an hour for each person involved, a decision within 30 days of the review, and consent to the anonymous use of process knowledge.
Before we start
Can't find yours? Write to us and we'll answer.
How much time does it take?+
About an hour for each person interviewed and a few hours for the contact person to check the map. The interviews take place within one week.
Do we need to install anything or connect our ERP?+
No. We start from your people and the documents you already have. Connecting to your systems is considered later, and only if a specific decision needs it.
Is it a way of monitoring employees?+
No. We describe the work, not the people doing it, and we agree the scope in writing before the first interview.
Why is the map free?+
Because we earn when you decide to keep it alive with a subscription. And, with your consent, we learn anonymously how companies like yours work: that is what makes FlowLink more useful for everyone.
How is it different from ChatGPT or Copilot?+
They are good general assistants, but they don't know your company until someone describes it in an orderly way. That is what the map does.
What if we don't continue after the map?+
The map stays yours. We only ask you to let us know your decision within 30 days.
Where do we start?+
Usually with a step that repeats every week, for example from order to delivery and invoice. We choose it together during the morning session.
Are you already working with other companies?+
We are opening the pilot programme with the first companies in Ticino and Lombardy. Those who join now help shape the product.
Let's look at your case.
There's nothing to decide today. Half a morning together: which areas, how many people, and which question you would like to stop asking yourself.